Continuous Improvement

Change for the better.

Even though we've been an industry leader for more than 85 years and could relax and rest on our reputation, that's just not how we do things here at Pella. As a company, we're not content to simply build premium quality windows, patio doors and entry door systems. We're committed to building them better. Faster. Greener. And smarter.

Continuous improvement in action

Pella's continuous improvement methods are based on Kaizen Methodology. These events help our company accomplish change rapidly. Here's how it all works. A cross-functional team meets for a one-week continuous improvement event to study an issue, explore options and implement improvements. The goal of the event is to take time and cost out of a process, while improving overall quality and productivity.

A company-wide commitment

Pella Corporation uses continuous improvement processes in all departments — from designing our products to manufacturing, marketing and servicing them. Continuous improvement engages and involves Pella Corporation’s employees, and helps them better understand their role as team members in satisfying customers.

Pella Corporation introduced continuous improvement processes in 1993. Since that time, Pella Corporation has:

  • Conducted more than 9,600 continuous improvement events.
  • Involved more than 62,000 team members, inside and outside the company, in its continuous improvement initiatives.

How our customers benefit

One example of the way continuous improvement has improved our processes is the implementation of “just in time” (JIT) manufacturing — meaning that Pella Corporation does not carry a large inventory of products in stock. Instead, we build them "just in time" to meet our customers needs. This reduces costs — savings we pass on to you.

The Kaizen Philosophy

Pella Corporation uses the Japanese philosophy of Kaizen to drive our company's continuous improvement. The word Kaizen means change for the better. The Kaizen approach humanizes the workplace and involves employees in spotting and eliminating waste in business processes.