Doing the right thing:
It’s in our DNA
"Taking care of customers has been a part of the DNA of this company ever since Pete Kuyper started it back in 1925. There are so many stories of how he went out of his way to make sure that we did the right thing for our customers. Because when you do the right thing, regardless of the cost, it seems it pays back - to your customers and to your company and to your employees - ten times over."
- Elaine Sagers
Vice President Marketing and Customer Support