TEMPLATE: C3

Replacement Parts

Need replacement parts for your Pella windows and doors? Virtually any part of your Pella product can be replaced, including crank handles, sash locks, key locks for doors, exterior touch-up paint and more.

To facilitate your replacement parts order, please follow these steps before calling Pella Customer Support.


1. Find your original Pella order number (on your invoice), or the original purchase order number (on your sales receipt).

Note: If you don’t have your receipt, find your Unit ID/Serial Number on your Pella product. View the Owner’s Manual for your product to get help finding your Unit ID/Serial Number.

2. Identify the material and product line, then click on the product type to help you determine your part's name.

Aluminum-Clad Wood – Architect Series® – Replacement Parts
Awning Casement Double-Hung
Single-Hung Hinged Patio Door Sliding Patio Door
Aluminum-Clad Wood – Designer Series® – Replacement Parts
Awning Casement Double-Hung
Hinged Patio Door Sliding Patio Door  
Aluminum-Clad Wood – Pella® ProLine – Replacement Parts
Awning Casement Double-Hung
Hinged Patio Door Sliding Patio Door  
Fiberglass – Pella® Impervia® – Replacement Parts
Awning Casement Double-Hung
Single-Hung Sliding Window Sliding Patio Door
Vinyl – Encompass by Pella® and ThermaStar by Pella® – Replacement Parts
Awning Casement Double-Hung
Single-Hung Sliding Window Sliding Patio Door

 

Once you have this information, call Pella Customer Support at 1-877-473-5527. Note: Times are Central Time

Monday-Friday 7 a.m. – 8 p.m.
Saturday 8 a.m. – 5 p.m.
Sunday 10 a.m. – 3 p.m.

© 2014 PELLA CORPORATION, ALL RIGHTS RESERVED.