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Replacement Parts

Need replacement parts for your Pella windows and doors? Virtually any part of your Pella product can be replaced, including crank handles, sash locks, key locks for doors, exterior touch-up paint and more.

Please follow these simple steps to facilitate your replacement parts order:


1. Find your original Pella order number on your invoice, or the original purchase order number on your sales receipt.

Note: If you don’t have your receipt, please write down the Unit ID/Serial Number on your Pella product. If you need help locating the Unit ID/Serial Number on your window or patio door, find your material type below and click on the link to view the video: Wood Windows and Patio Doors | Fiberglass Windows and Patio Doors | Vinyl Windows and Patio Doors

 

2. Identify the material type and product line, then click on your product type (shown right) to determine the name of the part.

 

3. Once you have this information, just go to our online parts store to order your part.


 

4. If you can’t find the part you need, please call Pella Customer Support at 1-877-473-5527 for assistance. Note: Times are Central Time

Monday-Friday 7 a.m. – 7 p.m.
Saturday 8 a.m. – 3 p.m.
Sunday Closed

 

To learn more about our Shipping and Returns policies click here.

 

 

Wood with Aluminum Clad – Architect Series® – Replacement Parts
Awning Casement
Double-Hung Single-Hung
Hinged Patio Door Sliding Patio Door
 
Wood with Aluminum Clad – Designer Series® – Replacement Parts
Awning Casement
Double-Hung Hinged Patio Door
Sliding Patio Door  
 
Wood with Aluminum Clad – Pella® ProLine – Replacement Parts
Awning Casement
Double-Hung Hinged Patio Door
Sliding Patio Door  
 
Fiberglass – Pella® Impervia® – Replacement Parts
Awning Casement
Double-Hung Single-Hung
Sliding Window Sliding Patio Door
 
Vinyl – Encompass by Pella® and ThermaStar by Pella® – Replacement Parts
Awning Casement
Double-Hung Single-Hung
Sliding Window Sliding Patio Door

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